Classification note
- Published code: 4224
- Hierarchy level: unit-group
- This page uses ISCO-08 as the English occupation reference layer while Thai TSCO label harmonization remains incomplete.
Parent link
Occupation hierarchy
- Major Group: 4 Clerical Support Workers
- Sub Major Group: 42 Customer Services Clerks
- Minor Group: 422 Client Information Workers
- Unit Group: 4224 Hotel Receptionists
Child groups
- No child groups are published under this code.
TSIC codes where this occupation is primary
- 55101 - Hotels and resort hotels
- 55109 - Other short term accommodation activities
- 55909 - Other accommodation, n.e.c
- 88101 - Social work activities without accommodation for the elderly and disabled
- 88102 - Social work activities without accommodation for the elderly and disabled
- 88901 - Other social work activities without accommodation
- 88909 - Other social work activities without accommodation
TSIC codes where this occupation is related
- 55102 - Gue sthouses
- 55103 - H ome stays
- 55200 - Camping grounds, recreational vehicle parks and trailer parks
- 55901 - Accommodation for students
- 56101 - Restaurant activities
- 56102 - Restaurants and mobile food service activities
- 56103 - Restaurants and mobile food service activities
- 56210 - Event catering
- 56291 - Contrac t food services for transportation operators
- 56292 - Operation of canteen
- 56299 - Other food service activities
- 56301 - Beverage serving activities
- 56302 - Beverage serving activities in store, of mostly non-alcoholic beverages
- 56303 - Beverage serving activities
- 56304 - Beverage serving activities
Definition
Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.
Tasks include
Tasks include - (a) maintaining an inventory of rooms available for occupancy, reservations and room assignments; (b) registering arriving guests, assigning rooms; verifying customer s credit and issuing room keys; (c) providing information regarding hotel services and services available in the community; (d) providing information about availability of accommodation and making room reservations; (e) responding to guests requests for housekeeping and maintenance services as well as complaints; (f) contacting housekeeping or maintenance services when guests report problems; (g) compiling and checking guest accounts for charges using computerized or manual systems; (h) receiving and forwarding messages in person or using telephone or telephone switchboard; (i) reviewing statements of charges to departing guests and receiving payment.
Included occupations or child groups
Examples of the occupations classified here: - Hotel front desk clerk - Hotel receptionist
ISCO-88 correspondence
- 4222