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Occupation 4223 - Telephone Switchboard Operators

Primary-source occupation page using the ILO ISCO-08 structure as the English reference layer.

2026-07-12Not official

Classification note

  • Published code: 4223
  • Hierarchy level: unit-group
  • This page uses ISCO-08 as the English occupation reference layer while Thai TSCO label harmonization remains incomplete.

Occupation hierarchy

  • Major Group: 4 Clerical Support Workers
  • Sub Major Group: 42 Customer Services Clerks
  • Minor Group: 422 Client Information Workers
  • Unit Group: 4223 Telephone Switchboard Operators

Child groups

  • No child groups are published under this code.

TSIC codes where this occupation is primary

  • No primary TSIC mapping is published for this occupation yet.
  • No related TSIC mapping is published for this occupation yet.

Definition

Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.

Tasks include

Tasks include - (a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls; (b) making connections for outgoing calls; (c) dealing with telephone inquiries and recording messages; (d) forwarding messages to staff or clients; (e) investigating operating system problems and informing repair services.

Included occupations or child groups

Examples of the occupations classified here: - Answering service operator - Telephone switchboard operator

ISCO-88 correspondence

  • 4223