Classification note
- Published code: 5222
- Hierarchy level: unit-group
- This page uses ISCO-08 as the English occupation reference layer while Thai TSCO label harmonization remains incomplete.
Parent link
Occupation hierarchy
- Major Group: 5 Service and Sales Workers
- Sub Major Group: 52 Sales Workers
- Minor Group: 522 Shop Aalespersons
- Unit Group: 5222 Shop Supervisors
Child groups
- No child groups are published under this code.
TSIC codes where this occupation is primary
- No primary TSIC mapping is published for this occupation yet.
TSIC codes where this occupation is related
- No related TSIC mapping is published for this occupation yet.
Definition
Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.
Tasks include
Tasks include - (a) planning and preparing work schedules and assigning staff to specific duties; (b) instructing staff on sales procedures, including how to handle difficult or complex cases; (c) ensuring that customers receive prompt service; (d) participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances; (e) examining returned goods and deciding on appropriate action; (f) taking inventory of goods for sale and ordering new stock; (g) ensuring that goods and services are correctly priced and displayed; (h) ensuring that safety procedures are enforced.
Included occupations or child groups
Examples of the occupations classified here: - Checkout supervisor - Supermarket supervisor
Excluded occupations
Some related occupations classified elsewhere: Shop manager - 1420 Street stall salesperson - 5211 Shopkeeper - 5221
Notes
Operators of small shops for whom the management and supervision of staff is not a significant component of the work are classified in Unit Group 5221: Shopkeepers. Shop managers who, in addition to supervision of staff, perform management tasks such as determining product mix, overall setting of prices, budgeting and making decisions on staff levels, selection and recruitment are classified in Unit Group 1420: Retail and wholesale trade managers.
ISCO-88 correspondence
- 4211