Classification note
- Published code: 42
- Hierarchy level: sub-major-group
- This page uses ISCO-08 as the English occupation reference layer while Thai TSCO label harmonization remains incomplete.
Parent link
Occupation hierarchy
- Major Group: 4 Clerical Support Workers
- Sub Major Group: 42 Customer Services Clerks
Child groups
TSIC codes where this occupation is primary
- No primary TSIC mapping is published for this occupation yet.
TSIC codes where this occupation is related
- No related TSIC mapping is published for this occupation yet.
Definition
Customer services clerks deal with clients in connection with money-handling operations, travel arrangements, requests for information, making appointments, operating telephone switchboards, and interviewing for surveys or to complete applications for eligibility for services. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.
Tasks include
Tasks performed by workers in this sub-major group usually include: performing money-handling operations in banks, post offices and betting and gambling establishments, or dealing with travel arrangements; supplying information requested by clients and making appointments; operating telephone switchboards; greeting and receiving visitors; interviewing survey respondents; interviewing applicants for services.
Included occupations or child groups
Occupations in this sub-major group are classified into the following minor groups: 421 Tellers, Money Collectors and Related Clerks 422 Client Information Workers